Errors while uploading files to EC submissions

It has been brought to our attention that students are frequently getting errors when uploading their files to an EC form. Please observe below a message from our multisite team (the people behind the platform):

While you are submitting EC you may need to upload your files in the form for supporting purposes. You can choose multiple files in a variety of formats, after you upload your chosen files, you will be presented with a list of your uploaded files, alongside a cross icon next to it which you can click to remove the uploaded files.

 

The issues occur when users attempt to add unsupported files. Once given the option on the site, your pc should automatically filter the supported files. For more information on how to submit an ec please click here. For more information on what documents you need, please click here.